Frequently Asked Questions
PLACING ORDERS WITH FINE ART AMERICA / PIXELS
If you need help checking on the status of an order or you need assistance completing an order in progress, you can call these customer service numbers:
USA - 877-807-5901
UK - 0800-014-8971
AUS - 1-800-490-258
If you’ve already placed an order, be sure to have the order number handy before calling with your questions.
All orders are created as soon as I receive your order and typically take 2-3 business days to print, assemble, and package before shipping. Expedited shipping is available at checkout, but please note that even with expedited shipping, each order will still take 2-3 business days to be made and shipped. Gift cards are delivered instantly via e-mail.
All products are manufactured using premium papers, canvas, frames, and other materials that are designed to last a lifetime without fading or loss of color.
Greeting Cards can be customized with a text message up to 500 characters in length.
100% SATISFACTION GUARANTEE
If for any reason, you're not happy with a purchase that you made, you can return it within 30 days of the order date. As soon as it arrives back at the facility, a full refund will be issued for the entire purchase price. Please note that it does not include reimbursement for the outgoing or return shipping charges unless the return is due to a defect in quality.